Re: Advertisement – BBB certified – a big thing to me. Very nice add. My door had disintegrated, your ad in yellow pages got my attention and I called. Phone was answered promptly, was told a service person would be out within 2 hours (shock), he arrived in about 90 minutes (double shock), he assessed the job, then informed me about the Gold reconditioning and the cost. I asked what day the job could be done and he said