Real Stories Real Reviews

Monday morning the spring on my garage door broke while leaving for work (great). At work I went online and found ServiceMagic, they provide 3 professional references and I decided to give them a try. The first one to contact me was Precision Overhead Door of Las Vegass. The receptionist was very personable and scheduled an appointment for their latest service call between 5-7 pm. Jeff arrived a little before 5 assessed the situation and advised me of my options. He replaced my broken springs with lifetime warranty replacements while engaging in pleasant conversation. The work was completed on my schedule; it was complete quickly and professionally. Jeff collected payment and explained my warranty paperwork. This day started out poorly but ended on a positive. I will use Precision Overhead Door of Las Vegass for all my future door needs

Re: Advertisement – BBB certified – a big thing to me. Very nice add. My door had disintegrated, your ad in yellow pages got my attention and I called. Phone was answered promptly, was told a service person would be out within 2 hours (shock), he arrived in about 90 minutes (double shock), he assessed the job, then informed me about the Gold reconditioning and the cost. I asked what day the job could be done and he said

Plain dealing, and honest work. I have done accounting for a number of contractors and subcontractors, and as such have had a lot of experience with a lot of different personalities over the years. Healthy skepticism is how I regard my initial meetings with “so called techs” that don’t even know or understand their own business. Well. Precision, from the first call for scheduling (Friendly and accurate) to Jeff who arrived on time, completed the task to better than my expectation, and “took care of” a number of “little issues” like tightening loose hinges overall the door, impressed me very much. This is a tough town, and I give my unqualified thumbs up support to Precision based on my experience on this service call. I will need more work down the road, and I can tell you there is not the slightest question that Precision will get the work. Jeff knew his product, he knew the specialty issues of this specialty trade, he communicated articulately, and clearly without the slightest feeling that I was being “sold”. I don’t want my phone or email up on this website, but if you want to speak with me directly concerning this company, please ask Precision to tell you my phone or email. I am happy to do that because I know how tough it is to find people who show up, know what they are doing, and do the work properly and honestly.

Very happy with follow up service