Warranty Coverage & PrecisionCare Membership
Clear Coverage. Long-Term Protection. No Guesswork.
At Precision Garage Door of Las Vegas, our warranty program is designed to give homeowners confidence in the work performed — today and for years to come.
Warranty coverage is based on the scope of work completed, the solution selected, and whether the customer maintains an active PrecisionCare Membership for extended protection.
Our Process
Identify safety and operational issues
Every visit begins with a full system inspection. We evaluate safety, wear, balance, and system performance — not just the failed part — to identify risks, underlying causes, and long-term reliability concerns.
Clear solution options — no guesswork
Based on the inspection, we present structured repair and replacement options aligned to system condition, usage, and long-term reliability. Options are clearly defined so customers can choose the solution that best fits their needs and goals.
Perform the chosen solution correctly
Once a solution is approved, the work is performed using properly matched components and professional installation standards. Only the components included in the selected solution are replaced and documented.Maintenance and warranty coverage
Eligible repairs and replacements are protected by warranty coverage based on the solution selected. Ongoing protection is maintained through bi-annual PrecisionCare maintenance, ensuring continued system performance and warranty eligibility.What is PrecisionCare?
PrecisionCare is a maintenance membership required to keep extended Precision and applicable manufacturer warranties active. Coverage is provided in addition to factory warranties. Extended warranty coverage lapses after 30 days if membership requirements are not maintained. It is not a warranty itself.
Monthly Billing
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Two tune-ups per year
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25-point safety inspection
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Priority scheduling
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40% savings vs annual
Annual Billing
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Two tune-ups per year
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25-point safety inspection
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Priority scheduling
Repairs
Full System Replacement
- Recommended Premium System Replacement: Lifetime
- Recommended Standard System Replacement: 5 years
Partial System Repair
- Recommended Premium System Repair: 5 years
- Recommended Standard System Replacement: 1 year
Recommended Options: Repair or replacement based on the technician’s professional assessment to restore the system to a safe, reliable, and recommended condition. Eligible for extended warranty coverage.
Customer Option
- Repair performed at the customer’s request outside of the technician’s recommended solution: 30 days. Warranty limited to 30-Day Parts & Labor.
System Definitions
- System 1 — Torsion System: Springs, cables, drums, bearings, shaft
- System 2 — Motor / Opener: Motor, rail, logic board, safety system
- System 3 — Door Panels: Panels, hinges, reinforcement
Warranties
Warranty coverage applies only to components replaced during the qualifying service visit. All Warranties Require an Active PrecisionCare Membership.
1 Year
Standard System Protection
Covers:
- Parts and labor for replaced components
- Applies to the repaired system only
Qualifications:
- Recommended partial replacement
- Standard-grade components
5 Year
Extended System Protection
Covers:
- Parts and labor for replaced components
- Applies to the repaired system only
Qualifications:
- Partial or full system replacement
- Premium or standard components (tier-dependent)
Lifetime
Maximum System Protection
Covers:
- Parts and labor for replaced components
- Applies to the repaired system only
Qualifications:
- Full system replacement
- Premium components
Warranty Eligibility Requirements
Extended warranty coverage (beyond 30 days) requires:
- PrecisionCare Membership purchased at the time of service
- Enrollment in automatic monthly billing
- Completion of two maintenance visits per year
- Membership maintained in good standing
If these requirements are not met, coverage defaults to a 30-Day Parts & Labor Warranty.
30-Day Grace Period
If PrecisionCare lapses due to a missed payment or missed maintenance:
- Extended warranty coverage remains valid for up to 30 days
- After 30 days, extended warranty coverage expires and cannot be reinstated retroactively
Motor & Panel Coverage
Motor and panel coverage applies only when replaced during the same service visit as the qualifying repair or replacement.
Components replaced on a separate visit are not retroactively covered.
MANUFACTURER WARRANTIES
All Precision warranties are provided in addition to any applicable manufacturer or factory warranties.
Manufacturer warranty approval and coverage remain subject to the manufacturer’s terms and policies.
WARRANTY EXCLUSIONS
Warranty coverage does not apply to:
- Accidental damage, misuse, or abuse
- Environmental or structural conditions
- Work performed or modified by another company
- Missed maintenance beyond the grace period
- Normal wear or cosmetic issues
NON-TRANSFERABILITY
All warranties are non-transferable and apply only to the original customer and service address.
HOW TO REQUEST WARRANTY SERVICE
To request warranty service:
- Contact our office with your service invoice information
- We’ll verify coverage and membership status
- Eligible warranty service will be scheduled promptly
OUR COMMITMENT
We don’t compete with unlicensed, uninsured, or short-term repair providers.
Our pricing, workmanship, and warranties are designed to deliver long-term value, reliability, and peace of mind.
If you have questions about coverage, our team is happy to help explain your options.
A Name You Can Trust!®
Let us know how we can help you today.
Precisioncare Membership & Warranty FAQs
What kind of extended warranty options do you offer?
Warranty coverage is provided according to the following tiers:
- Tier 1 — Budget System Repair:
30-Day Parts & Labor Warranty - Tier 2 — Standard Partial Recommended:
1-Year Parts & Labor Warranty - Tier 3 — Premium Partial Recommended:
5-Year Parts & Labor Warranty - Tier 4 — Standard Full Recommended:
5-Year Parts & Labor Warranty - Tier 5 — Premium Full Replacement:
Lifetime Parts & Labor Warranty
Extended warranty tiers (Tiers 2–5) require continuous compliance with the PrecisionCare Membership requirements outlined below.
What are the requirements for extended warranty beyond 30 days?
All extended warranty tiers require the customer to:
- Purchase the PrecisionCare Membership at the time of service
- Enroll in monthly auto-billing for PrecisionCare Membership
- Complete two maintenance visits per year
- Maintain the membership in good standing
What are included in PrecisionCare Membership?
PrecisionCare includes:
- Two professional maintenance visits per year
- A comprehensive safety inspection
- System lubrication and alignment checks
- Priority scheduling
- Continued eligibility for extended warranty coverage
Without an active PrecisionCare Membership, warranty coverage defaults to our standard 30-Day Parts & Labor Warranty.
What is the difference between partial and full replacement?
- Partial Replacement: One or more torsion system components are replaced, but not the entire system.
- Full Replacement: All torsion system components are replaced during the same service visit.
Are your technicians certified and trustworthy?
Yes. Precision is licensed, bonded and insured and our techs have also passed background checks.
Got Questions? We have answers!
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